Delivery, Return & Refund Policy

Delivery

Delivery within 24 hours upon receive customer order.
Please do inform us if you do not receive it within 5-7 working days. We will check it for you immediately.
Contact us at : teamoments.shop@gmail.com or thru whatapps 6011-56210316.


Return & Refund

We do offer 7 Days Return/Exchange Service only for product which is defective upon delivery or wrongful sent item.

We only accept exchange:
1. For wrong item delivery by us.
2. For damaged goods during delivery.

**Cost of delivery will be borne by us. Please email us the receipt of the delivery fee as proof for claim back.

Please whatsapp our support before shipping back the products. Pre-discussion with customer support is compulsory for your return to be processed.


We reserved all right to change the terms and conditions without prior notice.

After-sales support : 6011-56210316 (support wechat/whatsapp)
Email : teamoments.shop@gmail.com

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